FREQUENTLY ASKED QUESTIONS
Questions worth settling before pickup.
Clear answers begin with the actual item list, property rules, and route out.
Do I need to move items to the curb?
Do not move items into a shared corridor or dumpster area without permission. Describe where they are and confirm the pickup plan.
What affects price?
Volume, item type, access, labor, loading distance, disassembly, condition, and timing can affect the estimate.
Can an upper-floor apartment be cleared?
It may be possible. Share the floor, stair layout, elevator dimensions, reservation rules, and loading route.
What items need special disclosure?
Paint, chemicals, fuel, batteries, pressurized containers, sharps, asbestos, pests, moisture, and unknown materials should be identified before scheduling.
Do you guarantee donation?
No donation outcome is promised. Acceptance depends on item condition and the receiving organization’s current rules.
Is same-day service guaranteed?
No. Availability must be confirmed directly for the job and address.